Privacy Policy

PrepRankUp (we, our, us) respects your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.

2.1 Personal Information

• Name
• Email address
• Phone number
• Password (encrypted)

2.2 Usage Data

• Mock test answers and scores
• AI analysis requests and results
• Time spent on questions
• Answer change patterns (behavioral data)

2.3 Technical Data

• IP address
• Device type and browser information
• Cookies and session data

We use your data to:

• Provide AI-powered mock test analysis
• Improve our AI models and platform features (using anonymized data)
• Send you service updates, notifications, and support messages
• Process payments and manage subscriptions
• Comply with legal obligations

We share your data only in these cases:

4.1 Third-Party Services

• Google Gemini API: For AI analysis (your mock test data is sent to Google servers)
• Payment Gateways: Razorpay, Paytm, etc. (for processing payments)
• Email Service: For sending notifications and support emails
• Analytics Tools: Google Analytics, Mixpanel (anonymized data)

4.2 Legal Compliance

We may disclose your information if required by law or to protect our rights.

4.3 No Selling

We do NOT sell your personal data to third parties.

• All passwords are encrypted using bcrypt hashing.
• We use HTTPS/SSL encryption for data transmission.
• Payment information is handled by certified payment gateways (we do not store card details).
• We implement regular security audits and backups.

• Account data: Retained as long as your account is active.
• Mock test data: Retained for AI model improvement (anonymized after 12 months).
• Deleted accounts: All personal data is permanently deleted within 30 days.

You have the right to:

• Access: Download your data from account settings.
• Delete: Delete your account and all associated data anytime.
• Opt-out: Unsubscribe from marketing emails (via link in email or account settings).
• Correct: Update your personal information from account settings.

We use cookies to:

• Keep you logged in
• Remember your preferences
• Analyze platform usage (Google Analytics)

You can disable cookies in your browser settings, but some features may not work properly.

Our Platform is not intended for users under 18 without parental consent. We do not knowingly collect data from children under 13.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email. Continued use after changes constitutes acceptance.

For privacy concerns or data-related requests, contact our Grievance Officer: