Support Center
Need help with tests, AI analysis, credits, or account settings? We are here to help you quickly and clearly.
Typical response time: within 24 working hours
Primary Support
Email Support
For technical, billing, and account issues, mail our support team with clear issue details.
support@preprankup.comPrivacy Requests
Data and Privacy
For data deletion, privacy, and policy-related requests, contact our privacy desk.
privacy@preprankup.comOffice Address
Visit Us
Unit No. 8125, 8th floor, Gaur City Mall Office Space, Sector 4, Greater Noida West, Uttar Pradesh, Pin - 201318
India
Before you contact support
Include these details in your email so we can resolve your issue faster:
- Your registered email address
- A short description of the issue
- Session/test name and approximate time of issue
- Screenshot or short recording (if possible)
- What you already tried before contacting support